By purchasing or using a ticket, you agree to the following:
Ticket Use
- A valid ticket is required for entry and must be shown on request.
- Tickets purchased through unauthorised sellers may be cancelled or refused.
Refunds & Changes
- Refunds for General Admission tickets will not be issued within 7 days of the event.
- Refunds for Hospitality Packages will not be issued within 21 days of the event.
- Booking fees are non-refundable with any ticket type.
- No refunds for illness, travel issues or failure to attend.
- If postponed, tickets automatically transfer to the new date.
- If cancelled and not rescheduled, the ticket price will be refunded (booking fees are non refundable).
- If racing is cancelled after a race has run, or a phantom meeting is held, no refunds apply.
Entry Conditions
- Entry may be refused for intoxication, unsafe behaviour, invalid tickets or breach of venue rules.
- Bag checks and security screening may occur.
- Photo ID may be required for entry.
Conduct
- Patrons must behave respectfully and follow staff directions.
- Unsafe, aggressive or disruptive behaviour may result in removal without refund.
Alcohol & Prohibited Items
- RSA laws apply; service may be refused.
- No BYO alcohol/beverages.
- No glassware outside designated areas.
- Prohibited items include weapons, external alcohol, fireworks, drones and gazebo structures.
Photography & Privacy
- Events may be photographed or filmed. Attendance implies consent for promotional use.
- Personal information is handled under ARC’s Privacy Policy.
Acceptance
- Purchasing or using a ticket means you accept these Terms & Conditions.