General Terms and Conditions

General Terms and Conditions

By purchasing or using a ticket, you agree to the following:

Ticket Use

  • A valid ticket is required for entry and must be shown on request.
  • Tickets purchased through unauthorised sellers may be cancelled or refused.

Refunds & Changes

  • Refunds for General Admission tickets will not be issued within 7 days of the event.
  • Refunds for Hospitality Packages will not be issued within 21 days of the event.
  • Booking fees are non-refundable with any ticket type.
  • No refunds for illness, travel issues or failure to attend.
  • If postponed, tickets automatically transfer to the new date.
  • If cancelled and not rescheduled, the ticket price will be refunded (booking fees are non refundable).
  • If racing is cancelled after a race has run, or a phantom meeting is held, no refunds apply.

Entry Conditions

  • Entry may be refused for intoxication, unsafe behaviour, invalid tickets or breach of venue rules.
  • Bag checks and security screening may occur.
  • Photo ID may be required for entry.

Conduct

  • Patrons must behave respectfully and follow staff directions.
  • Unsafe, aggressive or disruptive behaviour may result in removal without refund.

Alcohol & Prohibited Items

  • RSA laws apply; service may be refused.
  • No BYO alcohol/beverages.
  • No glassware outside designated areas.
  • Prohibited items include weapons, external alcohol, fireworks, drones and gazebo structures.

Photography & Privacy

  • Events may be photographed or filmed. Attendance implies consent for promotional use.
  • Personal information is handled under ARC’s Privacy Policy.

Acceptance

  • Purchasing or using a ticket means you accept these Terms & Conditions.



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